Question 1

Does the tenant have to pay brokerage?

Accepted Answer

Yes. The brokerage is one month's rent (excluding maintenance charges) and is payable only after the rental deal is successfully closed.

Question 2

When is the brokerage collected from the tenant?

Accepted Answer

The brokerage is payable only after the rental agreement has been finalized. There are no advance brokerage charges.

Question 3

Do you verify the properties you list?

Accepted Answer

Yes. We verify the property details with the owner before listing them to help ensure the information provided is accurate.

Question 4

Do you verify tenants before connecting them with owners?

Accepted Answer

Yes. We perform an initial verification of prospective tenants before scheduling property visits with owners.

Question 5

Can I choose only Property Management without using your Rent Out service?

Accepted Answer

Yes. If your property already has an existing tenant, you can directly opt for our Property Management service without using our Rent Out service.

Question 6

Can I get help with the rental agreement after finalizing the property?

Accepted Answer

Yes. We provide both Physical and E-Sign Rental Agreement services to help you complete the rental process smoothly.

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